LaundryWing

LaundryWing complies with the relevant laws and regulations on personal information protection that communication service providers must observe, such as the Act on the Protection of Communications Secrets, the Telecommunications Business Act, and the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
LaundryWing is committed to protecting user rights and interests by establishing and adhering to a personal information handling policy in accordance with relevant laws and regulations.
LaundryWing's personal information handling policy includes the following contents:


1. Items of personal information to be collected and collection method

LaundryWing collects the following personal information for membership registration, consultation, service application, etc.
▶ Name, email, date of birth, address, contact number, mobile phone number, monthly income, occupation, store ownership, investable amount, desired income amount, actual operator's gender, actual operator's age, store operation type, pickup and delivery availability, alteration availability, opening motivation, desired opening area, and also, the following information may be generated and collected during the process of using the service or processing the business.
▶ Service usage records, access logs, cookies, access IP information, payment records, and usage suspension records.

LaundryWing collects personal information through the following methods:
▶ Homepage, written forms, phone or fax membership registration, consultation bulletin board, prize event application, delivery request
▶ Provision from partners
▶ Collection through generation information collection tools


2. Purpose of collection and use of personal information

LaundryWing uses the collected personal information for the following purposes.
▶ Fulfillment of contracts related to service provision and settlement of charges accordingly
Content provision, goods delivery or billing statement issuance, financial transaction identity verification and financial service, purchase and fee payment, fee collection

▶ Membership management
Identity verification for membership services, personal identification, prevention of unauthorized use by bad members, confirmation of subscription intention,
Limitations on subscription and number of subscriptions, verification of legal representative's consent in case of collecting personal information of children under 14, subsequent verification of legal representative's identity,
Preservation of records for dispute resolution, complaint handling, notice delivery, etc.

▶ Utilization for marketing and advertising
Development and specialization of new services (products), provision of services and advertisement placement according to demographic characteristics, access frequency analysis, statistics on member's service usage, delivery of advertising information such as events


3. Retention and use period of collected personal information

In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay.
However, the following information is retained for the specified period for the following reasons.
<Reasons for retaining information according to internal policy>

▶ Member ID
- Retention reason: Prevention of service use confusion
- Retention period: 1 year after withdrawal

<Reasons for retaining information according to relevant laws and regulations>
In cases where it is necessary to retain according to the provisions of relevant laws and regulations such as the Commercial Act and the Act on Consumer Protection in Electronic Commerce,
LaundryWing retains the member information for a certain period as determined by the relevant laws and regulations.

In this case, LaundryWing uses the retained information only for the purpose of retention and the retention period is as follows.

▶ Records related to contract or withdrawal of subscription
- Retention reason: Act on Consumer Protection in Electronic Commerce
- Retention period: 5 years

▶ Records related to payment and supply of goods
- Retention reason: Act on Consumer Protection in Electronic Commerce
- Retention period: 5 years

▶ Records related to consumer complaints or dispute resolution
- Retention reason: Act on Consumer Protection in Electronic Commerce
- Retention period: 3 years

▶ Records related to identity verification
- Retention reason: Act on Promotion of Information and Communications Network Utilization and Information Protection
- Retention period: 6 months

▶ Records of website visit
- Retention reason: Protection of Communications Secrets Act
- Retention period: 1 year